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Back in 1995 Michael Treacy and Fred Wiersema wrote a book called The Discipline of Market Leaders, and in it, they broke down the three critical strategic domains of any business– Customer Intimacy, Product Leadership and Operational Excellence. They argued […]

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About JP Nicols

JP Nicols has been internationally recognized as a leading voice for innovation, strategy and leadership, and his thought leadership has been featured in leading publications and conferences worldwide. Follow him on Twitter. Connect on Google+ or LinkedIn.